EASTBOURNE-based broadband provider Lightning Fibre is celebrating two major milestones after signing up its 20,000th customer and achieving a 25 per cent take-up rate across its full fibre network.
The Sussex-founded company says one in four homes able to access its network are now choosing Lightning Fibre for their broadband.
Headquartered in Eastbourne, the company has continued to grow its customer base while expanding the reach of its full fibre services across Sussex and beyond.
Lightning Fibre says its approach of offering fixed pricing, locally-based customer support and a focus on customer service has helped it compete with some of the UK’s largest national broadband providers.
Bertrand Mazieres, CEO of Lightning Fibre, said: “Achieving 25% residential take-up in this highly competitive market shows that our approach resonates with customers.
“People want broadband that simply works, at a fair price, with local support they can rely on. And that’s exactly what the team delivers every day – with more than 9 in 10 of our Trustpilot reviews rated 5 stars.
“Thank you to all our customers for buying local and joining the Lightning Fibre family.”
The company has invested heavily in building its own full fibre infrastructure, with Eastbourne now reported to be among the top 3.5 per cent of UK constituencies for superfast broadband coverage, at 99.9 per cent.
Eastbourne MP Josh Babarinde recently praised the company’s contribution to the town, thanking the Lightning Fibre team for the work that has gone into delivering high-quality connectivity across the town.
As well as connecting customers through its own infrastructure, Lightning Fibre has expanded its potential coverage through partnerships with other network operators, allowing it to offer services to more homes and businesses.
The company is also targeting further growth in the commercial broadband market.
Lightning Fibre chairman Tim Passingham said: “Today’s milestone showcases our appeal in the residential market. But we’re not stopping there.
“We also continue to grow our presence in the business market, offering solutions of up to 10Gbps powered by our high-performance, secure and reliable network.”
